Feedback from our clients

Our first contact with the Tavistock office of Mansbridge & Balment came when my husband and I viewed a cottage with Ben Woollams. By this stage we had viewed a huge number of properties all over Devon and Cornwall and met many estate agents. Ben stood out from the crowd immediately with his quiet professionalism, well-spoken and with just the right manner - we were both very impressed! I then met Nicola Muncey when I viewed another property on a sole viewing trip to Devon and again, liked her immediately and found her to be extremely helpful and knowledgeable, again, striking just the right balance. We met her again when she showed us the house that we have just completed on and she also impressed my husband with her friendly, warm, yet professional manner. When we decided to make an offer on the property, we felt that it mattered to Nicola that the outcome should be successful and acceptable to both parties and she dealt with the negotiations sensitively and superbly well, we thought - we thank her very much for that! Certainly, both parties were very happy with the outcome and that is not always the way things turn out. Rachel Anderson-Stacey then took over for the rest of the purchase process and oversaw that things were on track and that everyone was being kept informed. Again, Rachel was very friendly and professional in all our dealings with her and the purchase went through to completion extremely smoothly. Overall, my husband and I felt that we were in very safe hands throughout but, more than that, we felt that the staff at Mansbridge & Balment (Tavistock) were warm, friendly and genuinely cared about the outcome being successful. When I collected the keys from their office, Nicola presented me with a lovely 'goodies basket' as a new home gift from Mansbridge Balment, a complete surprise and a very nice touch. We cannot praise their staff highly enough and would recommend them to anyone looking to buy, or sell, a property in the area.

MB were utterly amazing for us as we moved towards selling our house. Nicola Muncey worked incredibly hard and found us a variety of potential buyers, enabling many to look at the property perhaps when it wasnt even the type of house they would have first looked at. She was incredibly good at ringing us with feedback even ahead of when we would have expected her to. This made us feel they were very on top of things and gave us real confidence they were working hard to sell the property. The office also had a good range of other people one could talk to at any time on the few occasions when she was away or not available and they also seem to have a very good handle on what was going on at all times. Peter was then critical in the final negotiations which became a little hard at the end of hte process. he was brilliant at being in touch up and down the chain and ensuring all communiciations as flowing immediately when timing was very critical. He also went beyond the point of being helpful in some very difficult financial negotiations which brought the deal to a final resolution and if it hadnt have been for him, I think the solicitors might still have been plodding along and we would have lost the deal and the chain would have fallen apart. Many other staff in the office also played their part in many ways and all put up with multiple phone calls and very high stress levels from me and I am more than grateful for all the hard work that was put in on our behalf. I could not recommend them any more highly.